Services by appointment
 

Aeroporti di Roma informs that the portal is temporarily unavailable due to system updating.
If you wish to book a parking space, please visit this page.
If you wish to get the baggage porterage service, please send us an email at porteraggio@adr.it  within 72 hours before your departure time, specifying the date of you request, the arriving/departing flight number and the number of baggage to be carried or call the following number +39 06 6595 8349.
If you wish to buy the Fast Track service for priority access to security checks at Rome Fiumicino, please go to the ADR Information Desks located at the departure level of Terminals 1 and 3.
If you wish to book a Lounge Plaza Premium access, please visit this page.
If you wish to buy Hello Sky services, please visit this page.

 

 

Aeroporti di Roma provides services and facilities to make the travel experience as comfortable as possible.

 Travellers can choose between different types of services:.

  • The baggage porter service is provided by staff dedicated to transporting the baggage of passengers arriving at the airport by car, taxi or coach, from the pavements in front of the Terminal to the check-in desks and vice versa, from the baggage reclaim areas in the Arrivals area to the pavements outside the Terminals (excluding loading and unloading from vehicles), for passengers arriving from other destinations. Service cost: 9 euros per piece of luggage, 12 euros for non-standard size luggage, such as surfboards. If you wish to get the baggage porterage service, please send us an email at Porteraggio@adr.it  within 72 hours before your departure time, specifying the date of you request, the arriving/departing flight number and the number of baggage to be carried or by calling 06 6595 8349.
  • Priority access to the Fast-Track gate in Terminal 1 and Terminal 3 for travellers wishing to go through security without queuing. Service cost: 8 euros per passenger (free for passengers from 0 to 12 years old when accompanied by a paying adult).
  • Admission for a stopover in the comfort of the Pier E Transit Passenger Lounge. Service cost: 30 euros per passenger (free for passengers from 0 to 2 years old when accompanied by a paying adult).

 

 

Online purchase is possible a maximum of two days before, and no later than the scheduled date of the service.

NOTE: Payments at the information desks located inside the airport can only be made by debit or credit card, followed by the issue of a regular electronic invoice.